TERMS AND CONDITIONS

THE NITTY GRITTY

 

Clients are kindly requested to read the following conditions applicable to the Health and Beauty Spa

 

Etiquette

The spa is a retreat for your body, mind, and soul. In consideration of other guests, we request that noise levels are kept to a minimum and that cellular phones are kept on silent for the duration of your spa visit. Children are not allowed in the spa unless they are having a treatment and accompanied by an adult.

 

Reservations

Advanced booking prior to your arrival is recommended to secure your preferred date and time of treatment.

 

Arrival

Please arrive 10 minutes prior to your scheduled appointment.

 

Valuables

We recommend that no jewelry be worn to the spa.

The management and staff cannot accept any responsibility for the loss of money or valuables of any kind brought into the spa.

 

Refund Policy

All treatments, packages and any products bought are non-refundable.

 

Payment

We accept cash and all major credit cards. Regrettably cheques are not accepted.

All prices quoted are in Rand and are subject to change without prior notice

 

Group bookings

All group bookings (3 people or more) require a 50% deposit.

 

Cancellation policy

Any cancellation with less than 4 hours' notice will incur a 50% cancellation fee.

 

Gift vouchers available

The Marine Hotel, Marine Drive, Hermanus, 7200, South Africa

© 2016 | Carchele Health and Beauty Spa